Case Studies
Details of our work first, then 16 comprehensive case studies across Website Development, App Development, IT Support, Cybersecurity, Staffing, and AI — delivered for state and local government agencies.
Details of work
The council’s legacy CMS failed mobile users and WCAG checks. We rebuilt the experience around citizen tasks — agendas, alerts, and department publishing — with ADA-compliant templates and a maintainable CMS.
Fragmented department sites created confusion and security risk. We consolidated into a single enterprise CMS with shared branding, role-based access, and a citizen service directory.
Manual catalog workflows and a weak mobile experience limited access. We delivered an online catalog, membership tools, and event registration staff can manage without developers.
Parents and staff struggled with outdated navigation and no unified communication channel. We built a district platform with portals, calendars, and emergency notifications.
Paper-heavy applications and opaque case status frustrated tenants. We delivered online applications, document uploads, and status tracking designed for accessibility and clear self-service.
Visuals are representative design mockups based on each project’s documented scope — not live production screenshots. Client references available to procurement teams upon request.
Website Development
Objective: Transform the City Council's outdated website into a modern, accessible, and citizen-centric digital platform.
Customer Issues
Problem We Resolved
AITC redesigned the entire digital experience using a modern CMS, streamlined navigation, and implemented full ADA WCAG 2.1/2.2 AA compliance. We created a unified content structure that allowed departments to manage their own pages securely.
Salient Features
Website Development
Objective: Unify multiple county department websites into a single, secure, and consistent digital ecosystem.
Customer Issues
Problem We Resolved
AITC consolidated all department sites into a single enterprise CMS with standardized templates, improved security, and centralized content governance.
Salient Features
Website Development
Objective: Digitize library services and improve access to digital resources.
Customer Issues
Problem We Resolved
AITC implemented a modern digital portal with online catalog integration, membership management, and event booking.
Salient Features
Website Development
Objective: Enhance communication between schools, parents, and students through a unified digital platform.
Customer Issues
Problem We Resolved
AITC delivered a modern, secure, and easy-to-manage district website with integrated communication tools.
Salient Features
Website Development
Objective: Digitize tenant services to reduce walk-ins and improve service delivery.
Customer Issues
Problem We Resolved
AITC built a secure tenant portal with online forms, payment integration, and case tracking.
Salient Features
Website Development
Objective: Enable customers to manage utility accounts online and reduce call center load.
Customer Issues
Problem We Resolved
AITC implemented a digital portal with billing, usage tracking, and outage reporting.
Salient Features
App Development
Objective: Provide tenants with mobile access to essential services.
Customer Issues
Problem We Resolved
AITC built a cross-platform mobile app for tenant services and communication.
Salient Features
App Development
Objective: Increase citizen participation and streamline communication.
Customer Issues
Problem We Resolved
AITC delivered a mobile app for alerts, events, and service requests.
Salient Features
App Development
Objective: Automate meter reading and reduce manual errors.
Customer Issues
Problem We Resolved
AITC built a mobile app for field staff to capture and sync readings.
Salient Features
IT Support
Objective: Provide reliable IT support for staff and tenants.
Customer Issues
Problem We Resolved
AITC deployed a managed IT support model with 24/7 coverage and proactive monitoring.
Salient Features
Cybersecurity
Objective: Identify vulnerabilities and strengthen cyber posture.
Customer Issues
Problem We Resolved
AITC conducted a full vulnerability assessment and implemented remediation.
Salient Features
Cybersecurity
Objective: Protect student data and secure school networks.
Customer Issues
Problem We Resolved
AITC implemented security policies, MFA, and a district-wide IR plan.
Salient Features
Staffing
Objective: Provide skilled IT professionals for state projects.
Customer Issues
Problem We Resolved
AITC supplied vetted IT staff across multiple skill sets.
Salient Features
Staffing
Objective: Support state agencies with administrative and operational staffing.
Customer Issues
Problem We Resolved
AITC provided trained administrative, clerical, and operational staff.
Salient Features
AI Solutions
Objective: Automate citizen queries and reduce call center load.
Customer Issues
Problem We Resolved
AITC deployed a generative AI assistant integrated with government data.
Salient Features
AI Solutions
Objective: Automate document processing for applications, renewals, and case management.
Customer Issues
Problem We Resolved
AITC implemented an AI-powered document extraction and classification system.
Salient Features